Last Updated: 18/07/2026

At THRIVANTA IT SOLUTIONS PRIVATE LIMITED, we are committed to delivering your electronic products safely, securely, and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from our website.

1. Shipping Coverage

We currently deliver products across India.

Orders will be shipped to the delivery address provided during checkout. Please ensure that all shipping details are accurate before placing your order.

At present, we do not offer international shipping unless specifically mentioned on our website.

2. Order Processing

  • Orders are generally processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During festivals, promotional campaigns, or periods of high order volume, processing times may be extended.

3. Estimated Delivery Time

Our standard delivery timeline is:

  • Standard Delivery: 3–7 business days, depending on your delivery location and courier availability.

Delivery estimates may vary due to factors such as:

  • Remote or inaccessible delivery locations

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier or logistics delays

  • Government regulations or restrictions

  • Other unforeseen circumstances beyond our control

Once your order has been dispatched, tracking information will be shared through your registered email address or mobile number.

4. Shipping Charges

  • Shipping charges, where applicable, will be displayed during checkout before payment.

  • Any free shipping offers or promotional discounts will be clearly communicated on our website.

  • Applicable taxes and delivery charges will be shown before your order is confirmed.

5. Packaging

We take great care to ensure that every product is securely packed to minimize the risk of damage during transit.

Our packaging materials are selected to provide adequate protection throughout the shipping process.

6. Delivery Partners

We work with reliable third-party courier and logistics providers to deliver orders across India.

Delivery timelines may vary depending on the operational schedules and service availability of our logistics partners.

7. Delayed Deliveries

Although we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.

If your shipment is delayed or you experience any delivery-related issues, please contact our customer support team. We will assist you in tracking your shipment and resolving the issue as quickly as possible.

8. Incorrect Address or Failed Delivery

Please ensure that your shipping address, PIN code, and contact details are complete and accurate before placing an order.

THRIVANTA IT SOLUTIONS PRIVATE LIMITED shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from:

  • Incorrect or incomplete delivery information

  • Invalid contact details

  • Customer unavailability during delivery attempts

  • Refusal to accept the shipment

If a shipment needs to be re-dispatched due to incorrect information provided by the customer, additional shipping charges may apply.

9. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where available), including tracking details.

You can use the provided tracking number to monitor the progress of your shipment until delivery.

10. Damaged Shipments

If your package appears damaged at the time of delivery:

  • Do not accept the package if the damage is significant.

  • Take clear photographs of the package and the damaged product.

  • Contact our customer support team within 48 hours of delivery.

We will review the issue and provide an appropriate resolution in accordance with our Refund & Returns Policy.

11. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us.

THRIVANTA IT SOLUTIONS PRIVATE LIMITED

Email: info@thrivantaitsolutions.com

Phone: +91 7082397707

Address:
Shop No. S-5, Plot No. 02, Manish Global Mall, Sector 22, Dwarka, Second Floor, Bharthal, New Delhi, South West Delhi, Delhi – 110077